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FAQ

Q. What is Sip wines?

supplying a variety of wines from our favorite suppliers, we act as the midpoint between the producer and customer. Our stripped back approach, ensures each bottle has minimal costs attached to it and is delivered through a quality controlled service. 

Q. About us? 

Sip Wines is a carefully curated, pared back approach to your usual online wine shop, which delivers a variety of hand selected organic and biodynamic wines from around the world at competitive prices. Click here for more.

Q. Can I enjoy Free Shipping?

NO. Click here for our shipping policy.

Q. What's the minimum order value?

A minimum spend of £50.00 is required in order to fulfill each delivery. 

Q. When do you ship my order out? How many days does it take to arrive?

 All orders are shipped with DPD and Pack fleet and the estimated delivery time is between 1 to 2 working days.  Orders placed before midday (12pm) will be processed the same day.

Q: Can I get a refund if I don't like the wine?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Know more about refund policy here.

Q. Can I get refund on sale items?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Q. Is exchange available?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@sipwines.shop and you will receive further information.